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RH ON NETKolkata's Curated Fashion

Terms & Conditions

Last updated: 1st January 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website rhonnet.in ("Website") and the purchase of products from R.H. ON-NET ENTERPRISE, a Partnership Firm registered in West Bengal, India, trading as "RH ON NET" ("Company," "we," "our," or "us").

By accessing or using our Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

2. Business Information

  • Legal Name: R.H. ON-NET ENTERPRISE
  • Entity Type: Partnership — Micro Enterprise
  • Udyam Registration: UDYAM-WB-10-0173648
  • PAN: ANLPR3812P
  • Registered Address: 108, Lenin Sarani, 2nd Floor, Cabin-W3, Kolkata — 700013, West Bengal, India
  • Contact: +91-99037 40814 | support@rhonnet.in

3. Products and Pricing

  • All product descriptions, images, and specifications on the Website are as accurate as reasonably possible.
  • Product images are for illustration purposes. Actual colors may vary slightly due to screen settings, monitor calibrations, and the natural characteristics of handloom/handmade products.
  • All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of all applicable taxes.
  • We reserve the right to modify prices at any time without prior notice. However, price changes will not affect orders already confirmed.

4. Ordering and Payment

  • Currently, orders are processed through WhatsApp enquiry or contact form. Full e-commerce checkout with online payment is under development.
  • An order is confirmed only after we acknowledge your enquiry and agree on product availability, pricing, and delivery details.
  • We accept payments via UPI, bank transfer, and select digital wallets. Payment gateway integration is forthcoming.
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, pricing errors, or product unavailability.

5. Shipping and Delivery

Please refer to our Shipping & Delivery Policy for detailed information on delivery timelines, charges, and coverage.

6. Returns and Refunds

Please refer to our Returns & Exchange Policy for detailed information on return eligibility, refund process, and exchange procedures.

7. Intellectual Property

All content on this Website — including text, images, logos, graphics, product descriptions, and design elements — is the property of R.H. ON-NET ENTERPRISE or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

8. User Conduct

By using our Website, you agree not to:

  • Use the Website for any unlawful purpose.
  • Attempt to gain unauthorized access to any part of the Website.
  • Interfere with the Website's functionality or other users' experience.
  • Submit false or misleading information.
  • Scrape, crawl, or harvest data from the Website without permission.

9. Limitation of Liability

To the fullest extent permitted by law, R.H. ON-NET ENTERPRISE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or purchase of our products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless R.H. ON-NET ENTERPRISE, its owners, partners, and employees from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with an updated date. Continued use of the Website after updates constitutes acceptance of the revised Terms.

13. Contact Us

For any questions about these Terms:

R.H. ON-NET ENTERPRISE
Email: support@rhonnet.in
Phone: +91-99037 40814
Address: 108, Lenin Sarani, 2nd Floor, Cabin-W3, Kolkata — 700013, West Bengal, India